Media Jems Limited
CONTACTING US VIA OUR WEBSITES
By using our website contact form, we will ask you for certain details which may identify you personally, including but not limited to, your name, email address and telephone number. We will only ever request personal information that directly relates to the particular service you have requested from us.
We will use this personal information to:
- Deliver information or details of the services you have requested from us
- Inform you of any service changes or new services available
- Inform you of relevant media opportunities that might interest you
HOW WE WILL COLLECT YOUR DATA
Media Jems Limited may collect personal information about you via a number of ways, including:
- When you contact us through the contact form on our websites
- When you contact us through email, phone, SMS, WhatsApp, social media or via post
- When you are introduced to us via an authorised third party (such as a new business referral or via one of our partnership agreements) but only when you have given them permission to do so.
- When you provide us with your details at an event, networking event, conference, seminar, workshop or training session.
We also hold subscriptions with the following GDPR-compliant organisations, who are contracted to share journalist and event organiser personal information with us, which we will use for legitimate interests only.
- Response Source Media Database
- Response Source Journalist Requests
- The Year Ahead
Media Relations is a long standing and well-understood activity, with journalists, influencers, bloggers and agents understanding that agencies will contact them with information which is relevant to their industry. This is beneficial to all parties, with journalists receiving information to help do their job, agencies can create media coverage which their clients have requested and clients are able to connect with the media in ways they are not able to do directly. There is no other means to achieving these combined without the agency processing their data and it will not be used unethically or illegally. Therefore, it is deemed appropriate that the agency can rely on legitimate interests in relation to their data processing.
Real our full Legitimate Interests Assessment here (LINK)
Media Jems Limited takes all necessary precautions to ensure your data remains safe and secure. Employees have limited, password-protected access to data, and will only use this information if it falls within the legitimate interests of our business.
All personal data is processed by our staff in the UK, however, through our IT hosting and maintenance arrangements, this information may be located on secure servers within the EU and the US.
We do not sell or provide any personal data to third parties, unless requested by law.
REQUEST COPIES OF DATA FILES, REQUEST REMOVALS OR CHANGES
We will hold your personal information for as long as is necessary to conduct relevant activities. If your data needs to be kept under UK Tax Law, we will do so for 6 years, after which it will be destroyed.
However, you remain in control of your data and can request access, changes or removal at any time. If you would like to request a copy of the data we hold for you, please send an email to firstname.lastname@example.org.
Our company details are:
Company Name: Media Jems Limited
Registered Address: 47 Three Mile Lane, New Costessey, Norwich, NR5 0RR
Company Number: 6547192
Telephone Number: 01603 743 373
If you are not happy with our response, or believe that we have not processed your personal data in accordance with the law, you can complain to the Information Commissioner’s Office https://ico.org.uk/.